FAQs - Frequently Asked Questions and Answers

If you can not find answer to your question, please feel free to email us at info@future-lanyard.com and we will answer your question as thoroughly and promplty as possible.

• 1. Why we need to order heat-transfer/dye sublimation custom lanyards?

  • Custom lanyards are used to add a sense of identity to businesses, conventions, events, tradeshows, schools and government agencies. Nothing is impossible to print on heat-transfer/dye sublimation lanyards as the materials used for heat-transfer/dye sublimation lanyards are almost superior smooth polyester which offers a smooth surface for details logo and unlimited color printing option.

• 2. Can we do custom lengths or even custom products?

  • We are the manufacturer. As such, custom ideas, custom lanyard lengths or even entirely different lanyards are no problem. We can and have done large corporate orders of everything ranging from neck lanyards to luggage straps for some famous brand, such as Audi, Nissan and Disney, etc. You'll be amazed at our fast delivery and prices.

• 3. How can I place an order?

  • Future Lanyard supports secure online ordering service, so you could order what you like from our website directly or you could email us info@future-lanyard.com for help.

• 4. Can I get a pre-production sample?

  • You may request a pre-production sample. However, there is additional cost to ship the sample to you from china, and add 3-4 business days onto the overall production time. So we recommend a virtual sample before mass production.

• 5. Can we cancel an order?

  • Orders may be cancelled right up until the time they ship. Any charges incurred by us up until the time you cancelled will be charged, including charges for material, printing and packing, etc.

• 6. What payment methods are accepted?

  • Future Lanyard supports secure online ordering servie, so Paypal, T/T by wire and Western Union are welcome.